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Refunds
If for any reason your are not satisfied with the Hosting Services provided, we
offer a full money back promise. Simply cancel your Hosting Plan within the
first thirty days of service and we will refund your money.
MYIXXO Hosting, (IXXO Ltd). Terms & Conditions Agreement
1. Term and Payment for Services
2. Use of Services
3. Enforcement
4. Intellectual Property Rights
5. Warranty: Warranty Disclaimer
6. Limitation and Exclusion of Liability
7. Indemnification
8. Miscellaneous
You must accept the terms of this Agreement in order to use the Services.
NOTWITHSTANDING, BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS
AGREEMENT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED HEREIN AS
WELL AS ALL ACCEPTABLE USE POLICIES INCORPORATED BY REFERENCE.
MYIXXO Hosting reserves the right to change or modify any of the terms and
conditions contained in this Agreement, any Addendum and any policy or guideline
incorporated by reference at any time and from time to time in its sole
discretion, and to determine whether and when any such changes apply to both
existing or future customers. Any changes or modification will be effective upon
posting of the revisions on the MYIXXO Hosting Web site (the "Site"). Your
continued use of Services following MYIXXO Hosting 's posting of any
changes or modifications will constitute your acceptance of such changes or
modifications.
1. TERM AND PAYMENT FOR SERVICES
1.1. Term
This Agreement shall be for an "Initial Term" as chosen by you in the Order Form
located on this Site at the time you register for the Services. This Agreement
will be automatically renewed (the "Renewal Term") at the end of the Initial
Term for the same period as the Initial Term unless you provide MYIXXO
Hosting with notice of termination thirty (30) days prior to the end of the
Initial Term or the Renewal Term.
1.2. Termination Policy
If you terminate your receipt of the Services prior to the end of the Initial
Term or the Renewal Term, whichever is then applicable, (a) MYIXXO Hosting
will not refund to you any fees paid in advance of such termination and (b) you
shall be required to pay 100% of MYIXXO Hosting's standard monthly charge
for each month remaining in the term, unless otherwise expressly provided in
this Agreement. Notwithstanding the foregoing, if you terminate your receipt of
Shared Hosting Services prior to the end of the first thirty (30) days of the
Initial Term, you are entitled to a refund of the fees you paid in advance for
the monthly Services, not including any setup fees. Your termination request or
notice must be submitted to MYIXXO Hosting in the manner described in
Section 1.1. MYIXXO Hosting may terminate this Agreement at any time and
for any reason by providing to you written notice thirty (30) days prior to the
date of termination. If MYIXXO Hosting terminates this Agreement,
MYIXXO Hosting will refund to you the pro-rata portion of prepaid fees
attributable to Services (excluding setup fees) not yet rendered as of the
termination date unless otherwise expressly provided in this Agreement. If
termination was enforced to due violations that result in damages or fees
assigned to MYIXXO Hosting on your behalf, no refunds shall apply and you
will be held liable for such fees.
1.3 Default and Cure
In the event that either party hereto defaults in the performance of any of its
material duties or obligations under this Agreement, including failure to make
any payments due under this Agreement, and such default is not cured within five
(5) days after written notice is given to the defaulting party specifying the
default, then the party not in default, after given written notice thereof to
the defaulting party, may terminate this Agreement.
1.4. Charges
You agree to pay for all charges attributable to your use of the Services at the
then current MYIXXO Hosting prices, which shall be exclusive of any
applicable taxes. You are responsible for the payment of all federal, state, and
local sales, use, value added, excise, duty and any other taxes assessed with
respect to the Services, other than taxes based on MYIXXO Hosting's net
income.
1.5. Payment
All charges for Services must be paid in advance according to the then current
prices applicable to the Services. Upon entering this Agreement, you must choose
to pay either by direct charge to a credit or debit card. If you choose to pay
by credit or debit card upon registering for the Services, you thereby authorize
MYIXXO Hosting to charge your credit or debit card to pay for any charges
that may apply to your account. You must notify MYIXXO Hosting of any
changes to your card account (including, without limitation, applicable account
number or cancellation or expiration of the account), your billing address, or
any information that may prohibit MYIXXO Hosting from charging your
account. MYIXXO Hosting may also create periodic invoices for any
applicable Supplemental Charges associated with your use of the Services. You
agree to pay to MYIXXO Hosting the amount indicated in each invoice by the
due date reflected on that invoice. If you fail to pay any fees and taxes by the
applicable due date for credit card or invoice payments, late charges of the
lesser of one and one-half per cent (1.5%) per month or the maximum allowable
under applicable law but at no time less than $15 shall also become payable by
you to MYIXXO Hosting . In addition, your failure to fully pay any fees and
taxes within five (5) days after the applicable due date will be deemed a
material breach of this Agreement, and MYIXXO Hosting may, in addition to
any other remedy it may have: (i) suspend its performance of the Services and/or
terminate this Agreement; and/or (ii) At the time of such nonpayment,
MYIXXO may, delete any and all content from the MYIXXO Servers. Any
such suspension or termination of the Services would not relieve you from paying
past due fees plus interest.
1.6. Chargebacks
If you ever feel that MYIXXO Hosting incorrectly charged your credit card
you must contact billing for a correction. If you do contact your credit card
company and issue a chargeback then you will be responsible for the $50
chargeback fee. If you do not pay this fee then your account will be terminated.
2. USE OF SERVICES
2.1. Applicable Use Policy
The MYIXXO Hosting Acceptable Use Policy (the "Usage Policy") govern the
general policies and procedures for use of the Services. The Usage Policy is
posted on MYIXXO Hosting's Web site (or such other location as MYIXXO
Hosting may specify) and may be updated from time-to-time. YOU SHOULD CAREFULLY
READ THE USAGE POLICY. BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS
OF THE USAGE POLICY AND ANY MODIFICATIONS. MYIXXO Hosting RESERVES THE
RIGHT TO TERMINATE YOUR ACCOUNT FOR ANY VIOLATION OF THE USAGE POLICY OR THIS
AGREEMENT.
2.2. Material and Product Requirements
Unless we have agreed otherwise in a separate agreement, you must ensure that
all material and data placed on MYIXXO Hosting's equipment is in a
condition that is "server-ready," which is in a form requiring no additional
manipulation by MYIXXO Hosting . MYIXXO Hosting will make no effort to
validate any of this information for content, correctness or usability. If your
material is not "server-ready", MYIXXO Hosting has the option at any time
to reject this material. MYIXXO Hosting will notify you of its refusal of
the material and afford you the opportunity to amend or modify the material to
satisfy the needs and/or requirements of MYIXXO Hosting . Use of the
Services requires a certain level of knowledge in the use of Internet languages,
protocols and software. This level of knowledge varies depending on the
anticipated use and desired content of your Web site. You must have the
necessary knowledge to create and maintain a Web site. It is not MYIXXO
Hosting 's responsibility to provide this knowledge or customer support outside
of the Services agreed to by you and MYIXXO Hosting .
2.3. Bandwidth and Storage Usage
You agree that use of the Services under this Agreement will not exceed the
bandwidth and storage usage limits set out. If you use any bandwidth or storage
space in excess of the agreed upon number of megabytes per month, you agree to
pay the associated additional charges. Data stored in your user account on a
MYIXXO Server is not owned by MYIXXO Hosting; therefore Data
preservation is the ultimate responsibility of you, the client. MYIXXO
Hosting is in no way responsible for the client’s data and or the backup of that
data.
3. ENFORCEMENT
3.1. Investigation of Violations
MYIXXO Hosting may investigate any reported or suspected violation of this
Agreement, its policies or any complaints and take any action that it deems
appropriate and reasonable under the circumstance to protect its systems,
facilities, customers and/or third parties. MYIXXO Hosting will not access
or review the contents of any e-mail or similar stored electronic communications
except as required or permitted by applicable law or legal process.
3.2. Actions
MYIXXO Hosting reserves the right and has absolute discretion to restrict
or remove from its servers any content that violates this Agreement or related
policies or guidelines, or is otherwise objectionable or potentially infringing
on any third party's rights or potentially in violation of any laws. If we
become aware of any possible violation by you of this Agreement, any related
policies or guidelines, third party rights or laws, MYIXXO Hosting may
immediately take corrective action, including, but not limited to, (a) issuing
warnings, (b) suspending or terminating the Service, (c) restricting or
prohibiting any and all uses of content hosted on MYIXXO Hosting 's
systems, and/or (d) disabling or removing any hypertext links to third party Web
sites, any of your content distributed or made available for distribution via
the Services, or other content not supplied by MYIXXO Hosting which, in
MYIXXO Hosting 's sole discretion, may violate or infringe any law or
third-party rights or which otherwise exposes or potentially exposes MYIXXO
Hosting to civil or criminal liability or public ridicule. It is MYIXXO
Hosting 's policy to terminate repeat infringers. MYIXXO Hosting's right to
take corrective action, however, does not obligate us to monitor or exert
editorial control over the information made available for distribution via the
Services. If MYIXXO Hosting takes corrective action due to such possible
violation, MYIXXO Hosting shall not be obligated to refund to you any fees
paid in advance of such corrective action.
3.3. Disclosure Rights
To comply with applicable laws and lawful governmental requests, to protect
MYIXXO Hosting 's systems and customers, or to ensure the integrity and
operation of MYIXXO Hosting 's business and systems, MYIXXO Hosting
may access and disclose any information it considers necessary or appropriate,
including, without limitation, user profile information (i.e., name, e-mail
address, etc.), IP addressing and traffic information, usage history, and
content residing on MYIXXO Hosting's servers and systems. MYIXXO
Hosting also reserves the right to report any activity that it suspects violates
any law or regulation to appropriate law enforcement officials, regulators, or
other appropriate third parties.
4. INTELLECTUAL PROPERTY RIGHTS
4.1. Your License Grant to MYIXXO Hosting
You hereby grant to MYIXXO Hosting a non-exclusive, worldwide, and
royalty-free license for the Initial Term and any Renewal Term to use your
content as necessary for the purposes of rendering and operating the Services to
you under this Agreement. You expressly (a) grant to MYIXXO Hosting a
license to cache materials distributed or made available for distribution via
the Services, including content supplied by third parties, and (b) agree that
such caching is not an infringement of any of your intellectual property rights
or any third party's intellectual property rights.
4.2. MYIXXO Hosting Materials and Intellectual Property
All materials, including but not limited to any computer software (in object
code and source code form), data or information developed or provided by
MYIXXO Hosting or its suppliers or agents pursuant to this Agreement, and
any know-how, methodologies, equipment, or processes used by MYIXXO Hosting
to provide the Services to you, including, without limitation, all copyrights,
trademarks, patents, trade secrets and other proprietary rights are and will
remain the sole and exclusive property of MYIXXO Hosting or its suppliers,
including but not limited to any software programs, inventions, products and/or
technology innovations and methodologies utilized, developed, or disclosed by
MYIXXO Hosting during the term of this Agreement. Unauthorized copying,
reverse engineering, decompiling, and creating derivative works based on the any
such software is expressly forbidden except as permitted in this Agreement. You
may be held legally responsible for violation of any patent rights, copyright or
trade secret rights that is caused or encouraged by failure to abide by the
terms of this Agreement.
4.3. Trademarks
You hereby grant to MYIXXO Hosting a limited right to use your trademarks,
if any, for the limited purpose of permitting MYIXXO Hosting to fulfill its
duties under this Agreement. This is not a trademark license and no other rights
relating to the trademarks are granted by this Agreement. Specifically, but
without limitation, the rights granted by this Agreement do not include the
right to sub-license use of your trademarks or to use your trademarks with any
other products or services outside the scope of the Services provided under this
Agreement. The limited trademark use rights granted under this section terminate
upon termination of this Agreement.
5. WARRANTY; WARRANTY DISCLAIMER
5.1. Customer and/or Third Party Acts
MYIXXO Hosting is not responsible in any manner for any non-confirming
Services to the extent caused by you or your customers. In addition, MYIXXO
Hosting is not responsible for loss or corruption of data in transmission, or
for failure to send or receive data due to events beyond MYIXXO Hosting's
reasonable control.
5.2. No Express or Implied Warranty
ALL SERVICES, SYSTEMS AND PRODUCTS PROVIDED BY MYIXXO Hosting UNDER THIS
AGREEMENT ARE PROVIDED WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN FACT OR IN
LAW, WHATSOEVER. YOU ACKNOWLEDGE AND AGREE THAT MYIXXO Hosting EXERCISES NO
CONTROL OVER, AND ACCEPTS NO RESPONSIBILITY FOR, THE CONTENT OF THE INFORMATION
PASSING THROUGH MYIXXO Hosting's COMPUTERS, NETWORK HUBS AND POINTS OF
PRESENCE, OR THE INTERNET. MYIXXO Hosting DOES NOT WARRANT THAT THE
OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR COMPLETELY
SECURE, AND DOES NOT MAKE ANY WARRANTIES WITH RESPECT TO PATENT, COPYRIGHT,
TRADE SECRET OR TRADEMARK INFRINGEMENT. ALL SERVICES PERFORMED UNDER THIS
AGREEMENT ARE PERFORMED "AS IS" AND WITHOUT WARRANTY AGAINST FAILURE OF
PERFORMANCE INCLUDING, WITHOUT LIMITATION, ANY FAILURE DUE TO COMPUTER HARDWARE
OR COMMUNICATION SYSTEMS. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT,
MYIXXO Hosting DOES NOT MAKE AND HEREBY DISCLAIMS, AND YOU HEREBY WAIVE ALL
RELIANCE ON, ANY REPRESENTATIONS OR WARRANTIES, ARISING BY LAW OR OTHERWISE,
REGARDING THE SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONDITIONS OF QUALITY, AND
ANY WARRANTIES WITH RESPECT TO PATENT, COPYRIGHT, TRADESECRET OR TRADEMARK
INFRINGEMENT.
5.3 Your Warranties and Representations to MYIXXO Hosting
You warrant, represent, and covenant to MYIXXO Hosting that (a) you are at
least eighteen (18) years of age or are a duly organized and validly existing
entity; (b) you possess the legal right and ability to enter into this
Agreement; (c) you will use the Services only for lawful purposes and in
accordance with this Agreement and all applicable policies and guidelines; (d)
you will be financially responsible for the use of your account; (e) you have
acquired or will acquire all authorization(s) necessary for hypertext links to
third-party Web sites or other content; (f) you have verified or will verify the
accuracy of materials distributed or made available for distribution via the
Services, including, without limitation, your content, descriptive claims,
warranties, guarantees, nature of business, and address where business is
conducted, and (g) your content and/or any software that you install or provide
does not and will not infringe or violate any right of any third party
(including any intellectual property rights) or violate any applicable law,
regulation or ordinance.
6. LIMITATION AND EXCLUSION OF LIABILITY
6.1. Limitations
IN NO EVENT SHALL MYIXXO Hosting HAVE ANY LIABILITY WHATSOEVER FOR DAMAGE,
UNAUTHORIZED ACCESS TO, ALTERATION, THEFT OR DESTRUCTION OF INFORMATION PROVIDED
TO MYIXXO Hosting , DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA THE
SERVICES. MYIXXO Hosting SHALL HAVE NO LIABILITY UNDER THIS AGREEMENT OR
OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES
EVEN IF MYIXXO Hosting HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, THE LIABILITY OF MYIXXO Hosting TO YOU FOR ANY REASON AND
UPON ANY CAUSE OF ACTION SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID TO
MYIXXO Hosting BY YOU UNDER THIS AGREEMENT DURING THE THIRTY (30) DAYS
IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM ACCRUED. THIS LIMITATION
APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION,
TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY,
MISREPRESENTATIONS, AND OTHER TORTS. THE FEES FOR THE SERVICES SET BY
MYIXXO Hosting UNDER THIS AGREEMENT HAVE BEEN AND WILL CONTINUE TO BE BASED
UPON THIS ALLOCATION OF RISK. ACCORDINGLY, YOU HEREBY RELEASE MYIXXO
Hosting FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIM IN EXCESS OF THE
LIMITATION STATED IN THIS SECTION 6.1. BECAUSE SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN
SUCH STATES, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
6.2. Interruption of Service
You hereby acknowledge and agree that MYIXXO Hosting will not be liable for
any temporary delay, outages or interruptions of the Services. Further,
MYIXXO Hosting shall not be liable for any delay or failure to perform its
obligations under this Agreement, where such delay or failure results from any
act of God or other cause beyond its reasonable control (including, without
limitation, any mechanical, electronic, communications or third-party supplier
failure).
6.3. Maintenance
You hereby acknowledge and agree that MYIXXO Hosting reserves the right to
temporarily suspend services for the purposes of maintaining, repairing, or
upgrading its systems and network. MYIXXO Hosting will use best efforts to
notify you of pending maintenance however at no time is under any obligation to
inform you of such maintenance.
7. INDEMNIFICATION
You will defend, indemnify and hold harmless MYIXXO Hosting and its
officers, directors, shareholders, employees, consultants, agents, affiliates
and suppliers (an "Indemnitee") from any and all threatened or actual claims,
demands, causes of action, suits, proceedings (formal or informal), losses,
damages, fines, penalties, liabilities, costs and expenses of any nature,
including attorneys' fees and court costs, sustained or incurred by or asserted
against any Indemnitee by any person, firm, corporation, governmental authority,
partnership or other entity by reason of or arising out of or relating to: (i)
your violation or breach of any term, condition, representation or warranty of
this Agreement or any applicable policy or guideline; (ii) your conduct,
including but not limited to your negligence, gross negligence, or willful
misconduct; (iii) your use of the Services, including any improper or illegal
uses; (iv) any claim by a former employee of yours whose employment has been or
may be terminated in connection with or as a result of the execution of this
Agreement and performance of the Services by MYIXXO Hosting ; or (v) any
claim relating to your services or products, or your installation and/or use of
any third-party software, including but not limited to advertising, product
liability claims or infringement of any trademark, copyright, patent, trade
secrets or nonproprietary right of a third party (including, without limitation,
defamation, libel, or violation of privacy or publicity).
8. MISCELLANEOUS
8.1 Confidentiality
The parties each agree that all Confidential Information (as defined below)
communicated to it by the other is done so in confidence and will be used only
for the purposes of this Agreement and will not be used to compete with the
other party or disclosed to any third party without the prior written consent of
the other party except as permitted under this Agreement. "Confidential
Information" means all information in any form, including, without limitation,
printed or verbal communications and information stored in printed, optical or
electromagnetic format, which relates to the Services; or computer, data
processing or electronic commerce programs and software; electronic data
processing applications, routines, subroutines, techniques or systems;
information which incorporates or is based upon proprietary information of
either party; or information concerning business or financial affairs, product
pricing, financial conditions or strategies, marketing, technical systems of
either party; or any information concerning customers or vendors of either
party; or any data exchange between a party and any customers or vendors.
Exceptions to Confidential Information include (1) information in the public
domain; (2) information developed independently by a party without reference to
information disclosed under this Agreement; or (3) information received from a
third party without restriction and/or breach of this or a similar Agreement. It
is not a violation of this provision to disclose Confidential Information in
compliance with any legal, accounting or regulatory requirement beyond the
control of either Party or, but in such case, prior to disclosure, the
disclosing Party shall give written notice to the other Party to permit that
Party an opportunity to challenge such disclosure. If either Party is
subpoenaed, such Party shall give written notice to the other Party to permit
that Party an opportunity to challenge the disclosure of Confidential
Information. Upon the termination of this Agreement and upon written request of
the disclosing Party, each Party shall promptly return all Confidential
Information of the other Party. This provision shall survive the termination of
this Agreement for two (2) years.
8.2. Notices
All notices, reports, requests, or other communications given pursuant to this
Agreement shall be made in writing, shall be delivered by hand delivery,
overnight courier service, fax, or electronic mail, shall be deemed to have been
duly given when delivered.
8.3. Choice of Law and Forum
THIS AGREEMENT, WILL BE GOVERNED BY THE LAWS OF GERMANY AND THE STATE
OF NRW, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION
RELATING TO THIS AGREEMENT MUST BE BROUGHT IN THE FEDERAL OR STATE COURTS
LOCATED IN COLOGNE (NRW), AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH
COURTS.
8.4. Entire Agreement
This Agreement and all policies and guidelines incorporated in this Agreement by
reference constitutes the entire Agreement of the parties and may not be
modified or altered orally but only by an agreement in writing signed by both
parties.
8.5. No Fiduciary Relationship
No Third-Party Beneficiaries MYIXXO Hosting is not the agent, fiduciary,
trustee or other representative of you. Nothing expressed or mentioned in or
implied from this Agreement is intended or shall be construed to give to any
person other than the parties hereto any legal or equitable right, remedy or
claim under or in respect to this Agreement. This Agreement and all of the
representations, warranties, covenants, conditions and provisions hereof are
intended to be and are for the sole and exclusive benefit of the parties hereto.
8.6. Assignments
You may not transfer or assign your rights, duties, or obligations under this
Agreement without MYIXXO Hosting's prior written consent. MYIXXO
Hosting may assign its rights and obligations under this Agreement and may
utilize affiliate and/or agents in performing its duties and exercising its
rights under this Agreement, without your consent. Subject to that restriction,
this Agreement will be binding on, inure to the benefit of, and be enforceable
against the parties and their respective successors and assignees.
8.7. No Waiver
MYIXXO Hosting's failure to enforce the strict performance of any provision
of this Agreement will not constitute a waiver of MYIXXO Hosting's right to
subsequently enforce such provision or any other provisions under this
Agreement.
8.8. Severability
If any provision of this Agreement is deemed illegal, invalid, void or otherwise
unenforceable in whole or in part, that provision shall be severed or shall be
enforced only to the extent legally permitted, and the remainder of the
provision and the Agreement shall remain in full force and effect. If any
provision of this Agreement is deemed to be invalid, void or unenforceable only
with respect to a particular application, such term or provision shall remain in
full force and effect with respect to all other applications.
8.9. Survival
All provisions of this Agreement relating to your warranties, intellectual
property rights, limitation and exclusion of liability, your indemnification
obligations and payment obligations shall survive the termination or expiration
of this Agreement.
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